We are seeking a high-performing Commercial Account Executive to join our Japanese team. As a key member of Zendesk's Commercial sales team, you will provide sales leadership and creative direction to our most highly visible customers. This is a chance to build the Platform experience at Zendesk!

As a Commercial Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing ones. You have a passion for building and maintaining broad relationships, developing and managing opportunities, and leading a team of extended resources within Zendesk. 

You are a creative, out of the box thinker, able to articulate Zendesk’s platform vision. You can sell at the most strategic level and form a broad strategy for winning customer buy-in and implementation. 

What you'll be doing:

• Lead and develop a subset of our Commercial accounts
• Create direct new business and expansion opportunities
• Collaboratively develop specific GTM strategy and plan with larger Zendesk team
• Develop detailed multi year account strategy and objectives aligned to a quarterly execution plan
• Develop and nurture CXO relationships at assigned accounts
• Identify and develop partner relationships to build a partner ecosystem working with Zendesk’s Channels and Alliances teams
• Follow Zendesk sales process, tracking all critical activities and ensuring a deep understanding of the status of a deal at every stage of the process
• Work with the Solution Architecture team to Influence product direction by facilitating structured industry forums for customer feedback to the product management, engineering and ISV teams

• 3+ years of Enterprise software selling experience; SaaS and CX experience strongly preferred 
• Successful record acquiring direct new business sales, Extensive experience selling into the Japan market
• Experience selling to VP and C level executives at Mid Market/Commercial segment
• Experience managing and closing complex sales-cycles using solution selling techniques
• Consistent delivery and over-achieving against targets
• Strong interpersonal and presentation skills
• Outstanding verbal and written communication skills
• Experience working in a dynamic, agile company and sales team
• Willingness to travel

東京オフィス

〒104-0031

東京都中央区京橋 2-2-1 京橋エドグラン

基本的に平日5日間、9:00-17:30（7.5時間）

6ヶ月

スタート時に有給休暇20日が付与

優れた福利厚生パッケージ

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.